Orientation
What Claude is
Claude is an assistant for the work you already do, not a replacement for your judgment. There are three things worth knowing about how Claude works before you start using it.
It understands plain language. You type the way you would talk to a colleague, hand it what you have, and it answers in conversation.
It predicts patterns, it does not think or reason. Claude works by predicting patterns from an enormous amount of writing and data. Because it predicts instead of thinking, Claude's (and any other AI's) answers can be confidently wrong.
It is always available. It is your assistant to help with any routine work such as organizing notes, drafting an email, or summarizing a long document. Claude handles the parts of your job that don't require as much thought, so that your attention can be spent where it's truly needed.
Because Claude can be confidently wrong, always review what it gives you before you use it. A polished answer can still be wrong, and confidence is not accuracy. Before anything Claude produces goes anywhere, check:
- Facts: names, dates, amounts, tax years.
- Tone: professional, and right for the reader.
- Audience: is this for a client, internal, or a reviewer?
- Assumptions: are they clearly stated, or quietly slipped in?
- Support: are technical claims verified outside Claude?
Claude will not replace anyone here. The people who learn to use it will simply move faster than the people who do not, and closing that gap is the whole reason this program exists.